This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

enter key doesn't work after upgrade to 3.6.7

  • 3 replies
  • 136 have this problem
  • 3 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

after upgrade to 3.6.7: enter key won't activate address in location bar, nor in search engine bar, 'green arrow' in location bar doesn't work, adds ons, plugins, ext, are all empty,

This happened

Every time Firefox opened

== I upgraded to 3.6.7

after upgrade to 3.6.7: enter key won't activate address in location bar, nor in search engine bar, 'green arrow' in location bar doesn't work, adds ons, plugins, ext, are all empty, == This happened == Every time Firefox opened == I upgraded to 3.6.7

All Replies (3)

AnonymousUser
AnonymousUser Question owner
more options

same problem, see alot of other people have the same issue, please fix

jiri.lhotsky
jiri.lhotsky
more options

Have the same problem for me, Firefox 3.6.8, Vista SP1. Moreover, some pages never finish the loading e.g. http://www.ghisler.ch/board/viewtopic.php?t=19994

I have been using mozzila / firefox for many years, but this bug makes useless data mess out of my favorite application :(.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

AVG extensions can cause this issue.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")