This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since July 24, 2010, firefox will not load any webpage. I uninstalled 3.6.8 and want to re-install 3.6.2. How can I do this?

  • 1 reply
  • 18 have this problem
  • 11 views
  • Last reply by Shawn

AnonymousUser
AnonymousUser
more options

My updated firefox version will not work at all. I uninstalled it, and want to go back to my previous version which was always working. I have Microsoft Vista. Please help as soon as possible.

This happened

Every time Firefox opened

July 24, 2010

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

My updated firefox version will not work at all. I uninstalled it, and want to go back to my previous version which was always working. I have Microsoft Vista. Please help as soon as possible. == This happened == Every time Firefox opened == July 24, 2010 == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

Chosen solution

This can be caused by a firewall blocking internet access to Firefox. See Configure firewalls so that Firefox can access the Internet. That link has a list of popular firewalls and how to configure them to work with Firefox.

Also see Firefox can't load websites but other browsers can

If you must install a previous version, see Install an older version of Firefox.

Read this answer in context 👍 0

All Replies (1)

Shawn
Shawn
  • Moderator
more options

Chosen Solution

This can be caused by a firewall blocking internet access to Firefox. See Configure firewalls so that Firefox can access the Internet. That link has a list of popular firewalls and how to configure them to work with Firefox.

Also see Firefox can't load websites but other browsers can

If you must install a previous version, see Install an older version of Firefox.