This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Awesome Bar and back button has disappeared

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by TonyE

more options

Issue

I have another kind of problem with Firefox

Description

My Awesome Bar and back and forward buttons have disappeared.

This happened

Every time Firefox opened

Monday, July 26, 2010

Troubleshooting information

AVG Safe Search 9.0.845 Java Console 6.0.18 Java Quick Starter 1.0 Space Query 1.0

Firefox version

3.6.8

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

Plugins installed

  • -npdnu
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r53
  • 4.0.50524.0
  • Rhapsody Player Engine Plugin
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
== Issue == I have another kind of problem with Firefox == Description == My Awesome Bar and back and forward buttons have disappeared. == This happened == Every time Firefox opened == Monday, July 26, 2010 == == Troubleshooting information == AVG Safe Search 9.0.845 Java Console 6.0.18 Java Quick Starter 1.0 Space Query 1.0 == Firefox version == 3.6.8 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 == Plugins installed == *-npdnu *Adobe PDF Plug-In For Firefox and Netscape "9.3.2" *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Default Plug-in *Provides additional functionality on Facebook. See our web site for details. *Shockwave Flash 10.1 r53 *4.0.50524.0 *Rhapsody Player Engine Plugin *Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers *DRM Netscape Network Object *Npdsplay dll *DRM Store Netscape Plugin

All Replies (1)

more options