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3.6.8 can't load mozilla chat support (Server Does Not Support RFC 5746/ CVE-2009-3555 & ZoneAlarm Toolbar XPCOM load failure.

  • 12 replies
  • 548 have this problem
  • 1 view
  • Last reply by Kemcy Best

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This problem has started to occur in two areas.

1.) After upgrading to 3.6.8, the previously working Zone Alarm Security Browser Toolbar disappeared while providing the following error console message. " Failed to load XPCOM component: C:\Program Files\CheckPoint\ZAForceField\TrustChecker\components\MozillaDownload.dll.

2.) After the above error, I also am not able to access live chat support such as Mozilla chat support or CheckPoint (ZoneAlarm) and receive the following error console message: server does not support RFC 5746, see CVE-2009-3555

Tried starting FireFox in safe-mode, rebuilding profile, resetting preferences, uninstalling/reinstalling ZoneAlarm extension, and disabling/enabling extension.


This happened

Every time Firefox opened

== I upgraded to FireFox 3.6.8

This problem has started to occur in two areas. 1.) After upgrading to 3.6.8, the previously working Zone Alarm Security Browser Toolbar disappeared while providing the following error console message. " Failed to load XPCOM component: C:\Program Files\CheckPoint\ZAForceField\TrustChecker\components\MozillaDownload.dll. 2.) After the above error, I also am not able to access live chat support such as Mozilla chat support or CheckPoint (ZoneAlarm) and receive the following error console message: server does not support RFC 5746, see CVE-2009-3555 Tried starting FireFox in safe-mode, rebuilding profile, resetting preferences, uninstalling/reinstalling ZoneAlarm extension, and disabling/enabling extension. == This happened == Every time Firefox opened == I upgraded to FireFox 3.6.8

All Replies (12)

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www.pogo.com : server does not support RFC 5746, see CVE-2009-3555

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I have a similar problem.

support.dell.com : server does not support RFC 5746, see CVE-2009-3555

I am running Vista/FireFox 3.6.8.

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The message about CVE-2009-3555 is meant for webmasters to make them aware that they need to fix their servers. Firefox 3.6 versions can detect such a misconfiguration and displays a warning in the "Tools > Error Console".

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Running firefox 3.6.8, one computer is running Vista 64, the other XP, only Vista has this problem. If I run IE 8, it is not a problem.

Seems to me this is OS related, not server.

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While using USPS label printing servlet for PDF download to printer...

sdc.usps.com : server does not support RFC 5746, see CVE-2009-3555


Vista, IE8, Adobe Reader 8.2, all latest updates

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I agree that it seems to be something related to Windows 7 or Vista. I have a laptop running Windows XP and a desktop with Windows 7. Both run the same firefox version and I only have problems on the desktop. On my desktop, these particular sites ar failing to open even if I use IE8. I started to notice this issue after to apply Microsoft Sucurity Update KB2286198. I tried to roolback the installation but it didn't fix the issue. Any Idea on how to fix that is appreciated.

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I am having this problem running Windows XP Professional SP3 and firefox 3.6.8.

I get the error message "server does not support RFC 5746, see CVE-2009-3555" in my error console when I try to access files on my HP MediaSmart Homeserver remotely. The puzzling part is that I have had no trouble until today!

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Two more, sad too, world giants these two are:

sourceforge.net : server does not support RFC 5746, see CVE-2009-3555

downloads.sourceforge.net : server does not support RFC 5746, see CVE-2009-3555

images-ssl.sourceforge.net : server does not support RFC 5746, see CVE-2009-3555

statse.webtrendslive.com : server does not support RFC 5746, see CVE-2009-3555

Wow even even more sad. Looks like Mozilla is not taking their own darn advice:

www.mozilla.org : server does not support RFC 5746, see CVE-2009-3555

wiki.mozilla.org : server does not support RFC 5746, see CVE-2009-3555

www.mozdev.org : server does not support RFC 5746, see CVE-2009-3555

b.collective-media.net : server does not support RFC 5746, see CVE-2009-3555

www.binsearch.info : server does not support RFC 5746, see CVE-2009-3555

secure.informaction.com : server does not support RFC 5746, see CVE-2009-3555

Wow:

login.yahoo.com : server does not support RFC 5746, see CVE-2009-3555

Crazy how some big name sites still have this problem.

portal.acm.org : server does not support RFC 5746, see CVE-2009-3555

No Shocker Here:

www.microsoft.com : server does not support RFC 5746, see CVE-2009-3555

go.microsoft.com : server does not support RFC 5746, see CVE-2009-3555

www.skipscreen.com : server does not support RFC 5746, see CVE-2009-3555

update.cooliris.com : server does not support RFC 5746, see CVE-2009-3555

subscribe.tvunetworks.com : server does not support RFC 5746, see CVE-2009-3555

OMG, really? Come on!!

www.paypal.com : server does not support RFC 5746, see CVE-2009-3555

api-secure.recaptcha.net : server does not support RFC 5746, see CVE-2009-3555

Figures:

tsajobs.tsa.dhs.gov : server does not support RFC 5746, see CVE-2009-3555

Modified by Will

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error console: server does not support RFC 5746, see CVE-2009-3555

FFox was not closing (had to end-process) and buttons to review banking activity were not responding.

process-of-elimination after safe-mode function normal, so far resolved by disabling Tools/Add-ons/ ZoneAlarm toolbar 1.5.152.10/restart.

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I am running Ubuntu 8.04 and I too am having this problem with my university's webct. Firefox completely shutdown (process and window) when trying to reach the site.

webct.iastate.edu: server does not support RFC 5746, see CVE-2009-3555

Modified by zealeuos

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I received this error message when trying to print a click-n-ship label from the USPS site. Using Firefox 3.6.8 on a Mac8.1.

sdc.usps.com : server does not support RFC 5746, see CVE-2009-3555

Don't have this problem from Safari or my PC running Windows XP.

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passport.baidu.com : server does not support RFC 5746, see CVE-2009-3555

Firefox Official Nightly running in Ubuntu 10.04 Mozilla/5.0 (X11; Linux i686; rv:10.0a1) Gecko/20110930 Firefox/10.0a1