This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I fix it so the ssl_error_access_denied_alert error goes away when logging into Gmail?

  • 3 replies
  • 231 have this problem
  • 2 views
  • Last reply by teorouge

more options

When I log into Gmail from Firefox, I get the following error: An error occurred during a connection to mail.google.com:443.

Peer received a valid certificate, but access was denied.

(Error code: ssl_error_access_denied_alert)

I've read the support forumn in Google support and none of the recommended fixes work.

URL of affected sites

http://www.gmail.com

When I log into Gmail from Firefox, I get the following error: An error occurred during a connection to mail.google.com:443. Peer received a valid certificate, but access was denied. (Error code: ssl_error_access_denied_alert) I've read the support forumn in Google support and none of the recommended fixes work. == URL of affected sites == http://www.gmail.com

All Replies (3)

more options

To resolve this problem, just change a few settings to Firefox. Writing in the URL "about:config"

Then do a search filter by SSL 2 Valauris replace "false" to "true"

It ends!

more options

I have this problem with other sites. Your solution doesn't work there. Is there another solution? (sample page: www.sipgate.de (logged in user))

more options

In my case, I had to untick the "Use TLS 1.0" option in Settings - Advanced - Cypher - Protocols. Don't know exact translation into English, got Italian localization. Adding screenshot for reference.

Screenshot