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Firefox crashes when i try to open any new page or suddently it crashes itself without doing any action.

  • 2 replies
  • 9 have this problem
  • 50 views
  • Last reply by nilesh1foru

AnonymousUser
AnonymousUser
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Firefox in my system gets suddenly crashes when i was trying to open any new link or site or sometimes itself suddenly gets crashed without performing any action on it. sometime times it will be crashing continuously. after restarting the system it again starts working until and unless it will not work.

Crash ID(s)

bp-34200001-d44d-480b-b8be-dd72d2100803

Firefox in my system gets suddenly crashes when i was trying to open any new link or site or sometimes itself suddenly gets crashed without performing any action on it. sometime times it will be crashing continuously. after restarting the system it again starts working until and unless it will not work. == Crash ID(s) == bp-34200001-d44d-480b-b8be-dd72d2100803

All Replies (2)

Moses
Moses
  • Moderator
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This looks like a libimg crash. First thing I would try is a Clean Install then if that doesn't work try creating a new profile by going to Managing Profiles.

If neither of those work , please post back newer crash IDs

EDIT:

Here are the steps to perform a Clean Install.

Close Firefox completely. (File->Exit on Windows/Linux, Firefox->Quit on Mac)

Rename the Firefox installation folder or move it elsewhere.

  • Windows: This is usually C:\Program Files\Mozilla Firefox. "Mozilla Firefox" can be renamed to "Old Firefox"
  • Mac: This is usually Macintosh HD/Applications/Firefox.app. Macintosh HD/Applications can be opened in Finder, and Firefox can be dragged to Trash.
  • Linux: The install location varies based on distribution and installation method. Linux distributions usually don't put Firefox in its own folder, so this method can't be used.

Download Firefox again from www.mozilla.com and install.

If this fixes the problem, you can optionally check the old install folder for global extensions, components, or corrupt/locked files.

Modified by Moses

nilesh1foru
nilesh1foru
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I have same problem... I tried a lot.... I have changed the Processor,Motherboard and even HDD... I works for 2 hours perfectly...but after that it starts crashing...continuously...

Modified by nilesh1foru