We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My history is missing

  • 2 replies
  • 80 have this problem
  • 3 views
  • Last reply by urlnts

Peaches
Peaches
more options

When I open 'Show all history' the library is blank, even though in the Tools, Options, Privacy tab says 'Firefox will remember history'.

When I open 'Show all history' the library is blank, even though in the Tools, Options, Privacy tab says 'Firefox will remember history'.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see History in the History sidebar (Ctrl+H) ?

  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed

See Private Browsing - Use Firefox without saving history and http://kb.mozillazine.org/Issues_related_to_Private_Browsing

urlnts
urlnts
more options

I have the same problem but never ran in Private Browsing mode!