This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My laptop won't start any other Browser than Internet Explorer?

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by Morbus

Adam78
Adam78
more options

I have tried downoading Firefox as it's my prefered browser, but it won't open now for some reason? I've tried uninstalling and re-installing it, but it still won't start? I tried downloading Google Chrome as well and it wouldn't start either?

I have tried downoading Firefox as it's my prefered browser, but it won't open now for some reason? I've tried uninstalling and re-installing it, but it still won't start? I tried downloading Google Chrome as well and it wouldn't start either?

All Replies (1)

Morbus
Morbus
more options

This doesn't seem to be a problem with Firefox, if it also affects Chrome. My guess would be a firewall/antivirus/security suite, but it may be anything.

I'm sorry I can't be of more help, but this really isn't a Firefox support question. I humbly suggest you get someone experienced to look at your system.