This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't download Adobe Flash Player - I had it installed, but now it isn't here. Why can't I get to the website?

more options

In order to view certain catalogues online, etc. I need Flash Player. When I click a button to download, I get a screen that says Server Not Found. I can get to most websites fine, but this one always seems to be blocked, or something'

In order to view certain catalogues online, etc. I need Flash Player. When I click a button to download, I get a screen that says Server Not Found. I can get to most websites fine, but this one always seems to be blocked, or something'

All Replies (1)

more options

The installation site for Adobe Flash Player is:

http://get.adobe.com/flashplayer/

Depending on whether you visit in Firefox or IE, you will be offered the appropriate player for that browser. Thus, you may need to visit with both browsers.

Alternately, you could download the installer files using direct links. You should always be suspicious of direct links to EXE files on a forum. Never run them immediately, always scan after downloading.

Plugin version for Firefox: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe

ActiveX version for IE: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe

Any luck?