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I am infected with scour.com redirect virus. My McAfee is not finding and addressing it. How do I get rid of the scour.com redirect virus?

  • 23 replies
  • 1624 have this problem
  • 14 views
  • Last reply by jbaldwin

hetchhetchy
hetchhetchy
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When I do a google search, I get a bunch of results. However, when I click on a link, it goes to a different webpage - not the one shown on the search page. Sometimes it comes up at scour.com.

I looked up scour.com on Wikipedia, which states that there is a "redirect virus" that is infecting my computer. It cited "Mozilla Support." So, I am asking the Mozilla Forum - How do I get rid of the virus? McAfee is not finding and removing it, and neither is Malware Bytes anti-malware software. Any suggestions?

When I do a google search, I get a bunch of results. However, when I click on a link, it goes to a different webpage - not the one shown on the search page. Sometimes it comes up at scour.com. I looked up scour.com on Wikipedia, which states that there is a "redirect virus" that is infecting my computer. It cited "Mozilla Support." So, I am asking the Mozilla Forum - How do I get rid of the virus? McAfee is not finding and removing it, and neither is Malware Bytes anti-malware software. Any suggestions?

Modified by hetchhetchy

All Replies (3)

Vaxfiend
Vaxfiend
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Where do you find the registry file? Did you so a safe-mode start up to edit it? Any help is much appreciated!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Vaxfiend, to make changes to the Windows registry, you use the program regedit.exe (Start > Run, or Vista/7 search box).

HOWEVER, please make a backup of your computer and read up on the registry before going in there.

jbaldwin
jbaldwin
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what worked for me was uninstalling and reinstalling the browser...this even works with IE..though you just have to download the same (or newer version) of IE and it will remove the previous version even if its the same as the one you are currently using

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