We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a four year old version of Firefox and it won't let me update to the most recent version. Help.

  • 1 reply
  • 2 have this problem
  • 11 views
  • Last reply by TonyE

Seawordy
Seawordy
more options

Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?

Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

You have not specified the version of Mac OS X you are using. If you have 10.3.9 or earlier, the last version you can use is Firefox 2.0.0.20 available from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

Firefox 3 and above require at least OS X 10.4

If you do have 10.4 or above, see How to download and install Firefox on Mac