This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Automatic sign in from Windows Live Messenger to my hotmail doesnt work. I have to reenter the password when I dont have this problem when Internet Explorer was my default browser. Can you please help?

  • 4 replies
  • 86 have this problem
  • 1 view
  • Last reply by kerairupesh

kerairupesh
kerairupesh
more options

I have enabled the feature in the Windows Live Messenger so I dont have to enter the password to check my hotmail account. I have always used Internet Explorer and I never had this problem as I always check my email through my live messenger. When I set Mozilla firefox as my default browser this feature doesnt work anymore and I have to re-enter my hotmail password when I had already entered it when sign in to the Live Messenger.

I have enabled the feature in the Windows Live Messenger so I dont have to enter the password to check my hotmail account. I have always used Internet Explorer and I never had this problem as I always check my email through my live messenger. When I set Mozilla firefox as my default browser this feature doesnt work anymore and I have to re-enter my hotmail password when I had already entered it when sign in to the Live Messenger.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Websites remembering you and automatically log you in is stored in a cookie.
  • You must allow that cookie (Tools > Options > Privacy > Cookies: Exceptions), especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


See also Cookies - Information that websites store on your computer and Enhanced Tracking Protection in Firefox for desktop

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r12

Update the Flash plugin to the latest version.

kerairupesh
kerairupesh Question owner
more options

I have just tried this and still doesnt work.

I allowed the cookies for this site but it still doesnt remember my hotmail password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Windows Live (Hotmail) uses a lot of domains to create cookies (live.com passport.net), so you have to check which domains are required to remember you.

kerairupesh
kerairupesh Question owner
more options

It still doesnt work. I dont think it will ever work using Mozilla Firefox as I have no problem using Internet Explorer. I am sure many people will be affected by this and there has to a solution for this otherwise I have to go back to using Internet explorer.