This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes after a while, with no apparent reason. In the beginning a crash report was created but now not anymore. Even a re-install didn't work. I'm using FireFox version 3.6.8 (happens in both Dutch and English version)

  • 2 replies
  • 25 have this problem
  • 1 view
  • Last reply by HWeijman

more options

Firefox has worked fine for a few months. However since about 2 weeks Firefox crashes after a while, with no apparent reason. In the beginning a crash report was created but now not anymore. Even a re-install didn't work. I'm using FireFox version 3.6.8 (happens in both Dutch and English version). I'm also using the same version of FireFox on a different computer without these problems.

Firefox has worked fine for a few months. However since about 2 weeks Firefox crashes after a while, with no apparent reason. In the beginning a crash report was created but now not anymore. Even a re-install didn't work. I'm using FireFox version 3.6.8 (happens in both Dutch and English version). I'm also using the same version of FireFox on a different computer without these problems.

All Replies (2)

more options

Did you check your security software (firewall and anti-virus)?

more options

It's a company laptop with anti-virus and firewall: they both didn't notify about any errors or virus. Also, IE doesn't seem affected.