This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to update Flash from Adobe, Firefox does not give me an "allow" button but directs me to d/l file gp.xpi. I do this and try to open it with Firefox but nothing happens. I'm trapped in this loop.

  • 2 replies
  • 69 have this problem
  • 1 view
  • Last reply by uhuuhu123

theskindiver
theskindiver
more options

When I go to Adobe.com to d/l Flash Player 10, Firefox give me a bar at the top of the browser saying "Additional Plugins are required to display all the media on this page." An "Install missing plugins" button appears to the right. When clicked it says it "No suitable plugins were found." It offers a manual install of file gp.xpi, which I d/l. Windows doesn't know what to do with this file. I read that I should open it with Firefox, but that doesn't work. So I'm trapped in this loop and now can't access any Flash content. Any help HUGELY appreciated! I can't bear going back to IE...

When I go to Adobe.com to d/l Flash Player 10, Firefox give me a bar at the top of the browser saying "Additional Plugins are required to display all the media on this page." An "Install missing plugins" button appears to the right. When clicked it says it "No suitable plugins were found." It offers a manual install of file gp.xpi, which I d/l. Windows doesn't know what to do with this file. I read that I should open it with Firefox, but that doesn't work. So I'm trapped in this loop and now can't access any Flash content. Any help HUGELY appreciated! I can't bear going back to IE...

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the links to download the Flash plugin for Windows at the bottom of this page:

Adobe - Common Flash Player download and installation issues (Windows): http://www.adobe.com/products/flashplayer/support/index.html

Go to: 3. Download Adobe Flash Player

uhuuhu123
uhuuhu123
more options

I had this problem too. I installed from Internet Explorer...and it works fine.