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Firefox 3.6.9 won't install

  • 1 reply
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

loondance
loondance
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I am clicking on the download button for 3.6.9. When I try to save the file the window immediately disappears and I cannot find the .exe file anywhere on my computer. When I choose to run the file I get a progress bar but, after the bar finishes, the installation procedure does not launch.

I am clicking on the download button for 3.6.9. When I try to save the file the window immediately disappears and I cannot find the .exe file anywhere on my computer. When I choose to run the file I get a progress bar but, after the bar finishes, the installation procedure does not launch.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

See http://kb.mozillazine.org/Unable_to_save_or_download_files