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new update never finished even after restarting computer and can't uninstall Firefox

  • 1 reply
  • 4 have this problem
  • 7 views
  • Last reply by TonyE

Maruchan
Maruchan
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After loading Firefox 3.6.10 and restarting the computer, I got the message: you must restart your computer in order to finish an earlier upgrade of Firefox. Do you want to restart now ? I restarted the computer a couple of time. It doesn't work. I get every time the same message. I tried to uninstall Firefox but it doesn't work either.

After loading Firefox 3.6.10 and restarting the computer, I got the message: you must restart your computer in order to finish an earlier upgrade of Firefox. Do you want to restart now ? I restarted the computer a couple of time. It doesn't work. I get every time the same message. I tried to uninstall Firefox but it doesn't work either.

All Replies (1)

TonyE
TonyE
  • Moderator
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Try manually resetting the software update feature by deleting the files and folders shown in the "Software Update not working properly" section of this site - http://kb.mozillazine.org/Software_Update

After doing that try to re-install Firefox.