We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Is there a way I can retrive my bookmarks. When my PC crashed I converted to WIN 7 and loast all.

  • 1 reply
  • 9 have this problem
  • 10 views
  • Last reply by TonyE

Wekeli
Wekeli
more options

When my PC crashed, I decided to upgrade my system. Buy a new processor, motherboard, etc. And upgraded up to WIN 7.

I would have saved the bookmarks, but because it crashed unexpectedly, I didn't have a chance to save them in another file or folder.

There were bookmarks that were very important, and I can't recall a majority of the bookmarks. PLEASE HELP

When my PC crashed, I decided to upgrade my system. Buy a new processor, motherboard, etc. And upgraded up to WIN 7. I would have saved the bookmarks, but because it crashed unexpectedly, I didn't have a chance to save them in another file or folder. There were bookmarks that were very important, and I can't recall a majority of the bookmarks. PLEASE HELP

All Replies (1)

TonyE
TonyE
  • Moderator
more options

You may be able to recover the data, it depends upon whether the old profile folder has been deleted.

First set Windows 7 to view hidden files and folders, for details of how to do that see http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html

Now search your computer for a file called places.sqlite, you should find a copy in your current profile folder. If you find more than one copy you may be able to retrieve your old bookmarks.

With Firefox closed, rename the places.sqlite file in your current profile folder to places.sqlite.old, then copy the other places.sqlite file into the current profile folder. That should bring back the old bookmarks.

Also see recovering important data from an old profile