Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmark toolbar is there, but all of the bookmarks have been deleted. Even if I re-add them, they are gone if I open a new window.

  • 2 replies
  • 2 have this problem
  • 14 views
  • Last reply by cor-el

more options

When I opened up Firefox today my bookmark toolbar was completely blank. The toolbar is still there, but all the bookmarks are gone. Since I only use it for the sites I visit everyday, I just re-added them in hopes that they would stay. However when I opened up a new window they were gone again. If I open up the bookmark toolbar on the side of the screen, it will have all the pages I have attempted to have stay on the toolbar itself.

When I opened up Firefox today my bookmark toolbar was completely blank. The toolbar is still there, but all the bookmarks are gone. Since I only use it for the sites I visit everyday, I just re-added them in hopes that they would stay. However when I opened up a new window they were gone again. If I open up the bookmark toolbar on the side of the screen, it will have all the pages I have attempted to have stay on the toolbar itself.

All Replies (2)

more options

A couple of articles that may help, as your issue seen specific to the toolbar see Changes to toolbars and window sizes are not saved. For other possible causes see theCan't add, change or save bookmarks - How to fix article.

more options