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Cookies are still not accepted

  • 2 replies
  • 6 have this problem
  • 23 views
  • Last reply by cor-el

Rytisas
Rytisas
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Hello! I followed all the steps for accepting cookies described in "Check cookie settings" section. But then I click OK after all changes are made website reports that cookies are still disabled... When I open Tools>Options>Privacy again I see that Firefox setting for History is still Remeber history but not Use custom settings for history!!! I use newest F v3.6.1. Thanks! Rytis

Hello! I followed all the steps for accepting cookies described in "Check cookie settings" section. But then I click OK after all changes are made website reports that cookies are still disabled... When I open Tools>Options>Privacy again I see that Firefox setting for History is still Remeber history but not Use custom settings for history!!! I use newest F v3.6.1. Thanks! Rytis

All Replies (2)

TonyE
TonyE
  • Moderator
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This could be due to a problem with the file that stores preferences, see the How to fix preferences that won't save article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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To see History and Cookie settings in Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

You need to make at least one change to make the custom setting stay selected.

If all settings are the default then the History and Cookie setting revert to Remember history the next time you open Tools > Options > Privacy.

You can see the defaults in a screenshot in this KB article: Delete browsing, search and download history on Firefox

The "Use custom settings for history" setting reverts to "(Never) Remember history" if all History and Cookies settings are the default.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also: