This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

locked out of using the menues

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

terrie
terrie
more options

None of the pull-down menus work in Firefox (file, edit, view, etc) and none of the other pull-down menus such as browse history, most visited, etc. click down either. What happened?

None of the pull-down menus work in Firefox (file, edit, view, etc) and none of the other pull-down menus such as browse history, most visited, etc. click down either. What happened?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems