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I cannot enter letters in password box on bank log in page, numbers are accepted

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  • Last reply by cor-el

petelarkin
petelarkin
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When entering passwords on my bank or building society log in page the password box will not accept letters but will accept numbers. This has happened before, about 6 months ago but the problem went away until today.

When entering passwords on my bank or building society log in page the password box will not accept letters but will accept numbers. This has happened before, about 6 months ago but the problem went away until today.

Modified by petelarkin

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cor-el
cor-el
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems