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when I open firefox I get two browsers everytime?

  • 3 replies
  • 31 have this problem
  • 3 views
  • Last reply by bruelb

bruelb
bruelb
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every time I open firefox it opens two copies. If it is from a email link 1 opens from the link and the other opens to google which is my home page.

every time I open firefox it opens two copies. If it is from a email link 1 opens from the link and the other opens to google which is my home page.

Chosen solution

When you open Firefox from a desktop shortcut, does it open two copies as well? If so, are these two windows with the homepage, and does it happen in Firefox's own safe mode?

If the issue only happens when you click a link, but not when you just launch Firefox from desktop icon, then please check for the issue in a new profile to see whether the email program can communicate with this version of Firefox correctly.

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All Replies (3)

Svetlana
Svetlana
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Chosen Solution

When you open Firefox from a desktop shortcut, does it open two copies as well? If so, are these two windows with the homepage, and does it happen in Firefox's own safe mode?

If the issue only happens when you click a link, but not when you just launch Firefox from desktop icon, then please check for the issue in a new profile to see whether the email program can communicate with this version of Firefox correctly.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to redo the default browser and make IE or another browser the default to reset some registry key. Then oy can make Firefox once again the default browser.

You can also try to disable DDE.
See http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox

bruelb
bruelb Question owner
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problem solved