This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes on my Augen GenTouch78

  • 2 replies
  • 4 have this problem
  • 7 views
  • Last reply by toddos

toddos
toddos
more options

Firefox successfully installed on my Augen GenTouch78 from firefox.com/m/beta, but when I try to start it shows a black screen with "Firefox" in the title bar and then crashes.

Firefox successfully installed on my Augen GenTouch78 from firefox.com/m/beta, but when I try to start it shows a black screen with "Firefox" in the title bar and then crashes.

Chosen solution

Sorry, Firefox 4 beta is not compatible with the Augen GenTouch78. See https://wiki.mozilla.org/Mobile/Platforms/Android for system requirements and more details.

Read this answer in context 👍 0

All Replies (2)

Matt Brubeck
Matt Brubeck
more options

Chosen Solution

Sorry, Firefox 4 beta is not compatible with the Augen GenTouch78. See https://wiki.mozilla.org/Mobile/Platforms/Android for system requirements and more details.

toddos
toddos Question owner
more options

Tried the ARM6 drop per the wiki and that didn't work either.