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Can no longer attach documents to hotmail e-mails. Still works using IE though. ????

  • 1 reply
  • 26 have this problem
  • 13 views
  • Last reply by cor-el

qaz
qaz
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I have no idea why I can no longer attach documents, photos, emoticons, etc to my hotmail e-mails any more. The line is grayed out. This doesn't happen when I use IE.

I have no idea why I can no longer attach documents, photos, emoticons, etc to my hotmail e-mails any more. The line is grayed out. This doesn't happen when I use IE.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You have a corrupted user agent: 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.0.19 NET_mmhpset ( .NET CLR 3.5.30729)

You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.10 to Firefox/3.0.19.

You can check the general.useragent prefs on the about:config page.
You can open the about:config page via the location bar, just like you open a website.

Filter: general.useragent

If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using

See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Modified by cor-el