This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why do some sites indicate non authenticated sites? thus not secure?

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by cor-el

j7nyc
j7nyc
more options

WHen I go onto some websites. a symbol shows up on bottom of screen, where the authentication lock is, but with another symbol on top of it, and it indicates site is not supported/ authenticated. It happened when I went onto Jetblue to purchase a ticket online, and it happened when I just went onto Staples.com to do a rebate offer. This is of concern to me as far as any potential risk of someone accessing my information

WHen I go onto some websites. a symbol shows up on bottom of screen, where the authentication lock is, but with another symbol on top of it, and it indicates site is not supported/ authenticated. It happened when I went onto Jetblue to purchase a ticket online, and it happened when I just went onto Staples.com to do a rebate offer. This is of concern to me as far as any potential risk of someone accessing my information

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you get a broken padlock on the Status Bar if you connect via the https protocol?