This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Icons fwd, bak, refresh, X are all grey. Unloaded & reloaded, still grey. ???

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

soccerdad148
soccerdad148
more options

The only icon that is blue is the home icon. Everything to the left is gray and not active. However, when I browsed the help items all turned blue except stop (X). When I exited help all but the home icon turned gray again. I've removed Firefox, shut down, reloaded, and the problem is the same. HP laptop, Vista, Comcast, Norton I have also tried View, toolbars, custom, restore settings. NADA

The only icon that is blue is the home icon. Everything to the left is gray and not active. However, when I browsed the help items all turned blue except stop (X). When I exited help all but the home icon turned gray again. I've removed Firefox, shut down, reloaded, and the problem is the same. HP laptop, Vista, Comcast, Norton I have also tried View, toolbars, custom, restore settings. NADA

Modified by soccerdad148

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: