This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just opened up my firefox and all of my bookmarks, etc are gone. Is there a way of retrieving them. I did not delete or otherwise knowingly affect them.

  • 2 replies
  • 5 have this problem
  • 5 views
  • Last reply by lspotash

more options

All of my personal information including the general headings at the top of the page, i.e., edit, history, bookmarks, tools, help, etc. are gone and the only headings are "most visited," "getting started," "latest headlines," and "Flickr." I did not knowingly delete anything.

All of my personal information including the general headings at the top of the page, i.e., edit, history, bookmarks, tools, help, etc. are gone and the only headings are "most visited," "getting started," "latest headlines," and "Flickr." I did not knowingly delete anything.

All Replies (2)

more options

For details of how to recover them, see the lost bookmarks article.

more options

This worked perfectly. Thank you.