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I enter keyword in search only brings up sponsored links no organic-Explorer shows it the normal way- SL on top & side & organic below both Google

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  • Last reply by cor-el

dwebb18
dwebb18
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This did not always happen and I have not changed any settings. I have Google search on Firefox Toolbar. When I enter a keyword, the resulting Google page is being displayed in a manner I have not seen before- all Sponsored Link (adword) results & no organic listings on page one. When I do this through Explorer, the page looks how I have always seen it - 3-4 adwords on top & on side, organics on remainder of page. This leads me to think the issue is somewhere in Firefox not in Google setup. My job depends on searching adwords vs their position or lack thereof on Page One of Google. How do I fix this please? Thank you!

This did not always happen and I have not changed any settings. I have Google search on Firefox Toolbar. When I enter a keyword, the resulting Google page is being displayed in a manner I have not seen before- all Sponsored Link (adword) results & no organic listings on page one. When I do this through Explorer, the page looks how I have always seen it - 3-4 adwords on top & on side, organics on remainder of page. This leads me to think the issue is somewhere in Firefox not in Google setup. My job depends on searching adwords vs their position or lack thereof on Page One of Google. How do I fix this please? Thank you!

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cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Other things that need attention, see http://www.mozilla.com/plugincheck/

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r42
  2. Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.