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I receive an error message saying, "Microsoft Feeds Synchronization has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." How do I fix this problem?

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This is my aunt's question. The error popped up several times a day. She has a Compaq computer.

This is my aunt's question. The error popped up several times a day. She has a Compaq computer.

All Replies (6)

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Is she using Firefox? That sounds like an alert from IE.

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That is what I thought. Cannot figure out how to turn it off, though.

However, when I talked to her over the phone, she is definitely using Firefox. I tried to access her Internet Explorer, but it has been deactivated, I believe by Firefox.

She primarily uses the Internet to communicate with her kids, grandkids, and great grandkids. Her e-mail account is with Yahoo Mail, and she uses Firefox to access it. Occasionally, she uses the web to look up information, and may have downloaded a virus.

Do you think there's something in Yahoo Mail that conflicts with Firefox? Is there some remnant of Internet Explorer that needs to be deactivated? Could she have a virus?

Any information would be gratefully appreciated. I live 7 hours away, and can only help her over the phone. I'm trying to develop a course of action that I can use with her. I know a little bit about Firefox, so need your expertise.

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First item in a Google search for Microsoft Feeds Synchronization.

http://forums.techguy.org/windows-vista/690050-microsoft-feeds-synchronization-what.html

This is a variation of the advice in that thread, for not having to access IE to turn that feature off.

Control Panel > Internet Options
Select the Content tab
Settings button in the Feeds section
Then un-check Automatically check feeds and Web Slices for updates

That setting is for Internet Explorer and other programs that can use those feeds and web slices.

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Thanks so much for the info! I could not get in touch with my aunt today. Tentatively, I will give it a try on Monday. Will let you know how it goes.

Have a great weekend!

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Thanks for your help! Worked with my aunt yesterday, and got the setting changed. Waited until she wrote me back today. She told me that the error message had not occurred at all today.

This sounds like it did the trick. Thank you, again!

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You're welcome. Please mark this thread as solved.