We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

crash reports arent subitting

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them

its usually a plug issue, but I cant pinpoint anymore than that

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them its usually a plug issue, but I cant pinpoint anymore than that

All Replies (1)

more options

You can try to disable all plugins and only enable a plugin if you get the bar at the top or a message in the area where a plugin should be.

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems