Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

crash reports arent subitting

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

judithcohen
judithcohen
more options

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them

its usually a plug issue, but I cant pinpoint anymore than that

It hangs constantly and crashes often, and it always says that the crash report did not go through. when i checked about:crashes there is a long list but none of them are found when I click on them its usually a plug issue, but I cant pinpoint anymore than that

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable all plugins and only enable a plugin if you get the bar at the top or a message in the area where a plugin should be.

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems