This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

YouTube error message says to down load Flash Player [already have flash player] no trouble with chrome or IE

  • 2 replies
  • 6 have this problem
  • 4 views
  • Last reply by ggaudin

jmscor@yahoo.com
jmscor@yahoo.com
more options

You Tube will not play video [displays error message] unless have Flash Player. Flash Player re-down loaded twice. Still YouTube will not play in FireFox. IE, Chrome work fine.

You Tube will not play video [displays error message] unless have Flash Player. Flash Player re-down loaded twice. Still YouTube will not play in FireFox. IE, Chrome work fine.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

There is more than one version of the Flash Player, you need to double-check that you have installed the version of Flash Player that Firefox uses. Firefox and IE use different versions of the Flash Player, and Chrome has its own version of the Flash Player built in.

A quick way to find out if you have the version used by Firefox is to visit the following link using Firefox - http://www.adobe.com/software/flash/about/

If it shows that Flash is not installed, using Firefox you can install it from http://get.adobe.com/flashplayer/ or use the manual installers, for details see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

ggaudin
ggaudin
more options

I had this problem for a while; and, I finally determined that the new Flashplayer was not installing because its error message was actually using flashplayer to inform me that it wouldn't work. Stupid Yup; but, when I opened up the Flashplayer app and hit the "Quit" (whatever) button; it finally installed and ended my problems...... Now if'n anybody knows why "Download Them All" stalls @ 25% --- I'ld be a happy camper 2. G............