We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I try to reply to hotmail and it crashes. I restore the session and it immediately crashes and continues to do so. what can I do to fix this? Thanks

  • 1 reply
  • 21 have this problem
  • 1 view
  • Last reply by craigphoto

rauscherdna
rauscherdna
more options

I have a Mac with Snow Leopard. I open FF and go to Hotmail. I try and reply and it goes to reply page and then crashes. The alert shows up to start new session or restore. I try both and it opens and 15 secs later it crashes again. what can I do to fix it. I have gotten the alert about Java scripts not enabled. Thanks

I have a Mac with Snow Leopard. I open FF and go to Hotmail. I try and reply and it goes to reply page and then crashes. The alert shows up to start new session or restore. I try both and it opens and 15 secs later it crashes again. what can I do to fix it. I have gotten the alert about Java scripts not enabled. Thanks

All Replies (1)

craigphoto
craigphoto
more options

I am on a Mac using Snow Leopard 10.6.7 and I had the same problem, but it was also indicating that Silverlight was crashing. So I searched for Silverlight using Spotlight and trashed all the Silverlight files. That seems fix the problem so far.