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After auto update from 3.6.3 to 3.6.13, "proxy server refuses connection". I have to uninstall 3.6.13 and install 3.6.3 in order for it to work again.

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  • Last reply by corvetteguy

RussellCarlson
RussellCarlson
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I have been very satisfied with Mozilla Firefox until recently. I have Firefox 3.6.3. Every time a box appears with "installing updates" it installs updates then the screen goes to "problem loading page" and "the proxy server is refusing connections". The only way I can get internet access is to go to "control panel" then "add or remove programs" then I have to "uninstall mozilla firefox 3.6.13. Then I click on my "Firefox Setup 3.6.3, and I install that version. Once I do that, everything works fine again. It is such a headache because I can't prevent the "installing updates" from happening and once it happens, it does not work, as described above. Any thoughts??????? Russ Carlson moderator removed email address and cellphone number

I have been very satisfied with Mozilla Firefox until recently. I have Firefox 3.6.3. Every time a box appears with "installing updates" it installs updates then the screen goes to "problem loading page" and "the proxy server is refusing connections". The only way I can get internet access is to go to "control panel" then "add or remove programs" then I have to "uninstall mozilla firefox 3.6.13. Then I click on my "Firefox Setup 3.6.3, and I install that version. Once I do that, everything works fine again. It is such a headache because I can't prevent the "installing updates" from happening and once it happens, it does not work, as described above. Any thoughts??????? Russ Carlson ''moderator removed email address and cellphone number''

Modified by the-edmeister

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the-edmeister
the-edmeister
  • Moderator
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In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings". See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select No Proxy

corvetteguy
corvetteguy
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I have this problem also. Can't bring up the Hotmail screen. I am looking for a simple way to get rid of 3.6.13.

I tried restoring to a point before the Dec 10 upgrade but when system restored Firefox was still 3.6.13

I guess I will have to abandon MOZILLA FIREFOX and start using MICROSOFT IE