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I can set my home page and it shows correctly in the "Options", but everytime I start Firefox, it loads "file:///C:/Program Files/Mozilla Firefox"

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  • Last reply by cor-el

edwells57
edwells57
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Using version 3.6.13 I just downloaded. I searched the forum and one item pointed me to "Help/Troubleshooting Information". I could get to that page, but clicking on "Open Containing Folder" gives me an error message that the user profile cannot be found.

Using version 3.6.13 I just downloaded. I searched the forum and one item pointed me to "Help/Troubleshooting Information". I could get to that page, but clicking on "Open Containing Folder" gives me an error message that the user profile cannot be found.

All Replies (3)

cor-el
cor-el
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Check the Target line in the Properties (right-click context menu) of Firefox desktop shortcut to see if there is anything appended to it.

edwells57
edwells57 Question owner
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Nothing appended. Actually, the error message states the file "does not exist or is not a directory." Sorry I wasn't more precise earlier.

cor-el
cor-el
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You can start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")