This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Doesn't anyone know how to fix this image saving problem?

  • 3 replies
  • 30 have this problem
  • 17 views
  • Last reply by Cloudchaser

more options

Trying this post again in hopes of getting an answer this time

I keep having this problem where Firefox is slow to react when saving images.

When the problem does occur, and it does happen often, I'll either ctrl+s or right click, select "save image as" and after I click "save" I see this in the lower right

"One active download (unknown time remaining)"

The whole time that's showing, Firefox is slow to react. As soon as it goes away, Firefox is just fine.

Why is Firefox doing this and what can I do to fix it?


Also, why does Firefox re-download images to save them? Why can't it just save images by copying them from whatever cache they're stored in to display them in the browser window?

I know of this add-on https://addons.mozilla.org/en-US/firefox/addon/3404/ and I have it, but it's only useful when I want to save several images at once to one folder. When I want to, for example, save one image to "good artwork," the next to "wallpaper," the next to "show to family" and so on, it's cumbersome.

Trying this post again in hopes of getting an answer this time I keep having this problem where Firefox is slow to react when saving images. When the problem does occur, and it does happen often, I'll either ctrl+s or right click, select "save image as" and after I click "save" I see this in the lower right "One active download (unknown time remaining)" The whole time that's showing, Firefox is slow to react. As soon as it goes away, Firefox is just fine. Why is Firefox doing this and what can I do to fix it? Also, why does Firefox re-download images to save them? Why can't it just save images by copying them from whatever cache they're stored in to display them in the browser window? I know of this add-on https://addons.mozilla.org/en-US/firefox/addon/3404/ and I have it, but it's only useful when I want to save several images at once to one folder. When I want to, for example, save one image to "good artwork," the next to "wallpaper," the next to "show to family" and so on, it's cumbersome.

Chosen solution

This can be a problem with the anti-virus check that Firefox performs by calling your AV software after the download has finished.

See http://kb.mozillazine.org/Unable_to_save_or_download_files

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

This can be a problem with the anti-virus check that Firefox performs by calling your AV software after the download has finished.

See http://kb.mozillazine.org/Unable_to_save_or_download_files

more options

Trying that, thanx :-)

The problem I described, though it happens often, doesn't always happen, so it'll be awhile before I can be sure that fixed it. If it doesn't happen again, I'll come back and mark your answer as "solved it"

more options

The problem hasn't happened since, so your suggestion worked :-) Thanx for the help!

Modified by Cloudchaser