We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have an AMD64 Dual Processor and I am trying to load a 64 bit version of Flash Player Plug-in for FireFox but it does not appear to be working. Do you have any suggestions?

more options

I downloaded flashplayer10_2_p3_64bit_plugin_111710.exe from the Adobe website and ran the .exe I opened Firefox and attempted to view some clips from msnbc.com. However, I received the following message:

To watch video in the new msnbc.com player, you will need to update your version of Adobe Flash Player.

I downloaded flashplayer10_2_p3_64bit_plugin_111710.exe from the Adobe website and ran the .exe I opened Firefox and attempted to view some clips from msnbc.com. However, I received the following message: To watch video in the new msnbc.com player, you will need to update your version of Adobe Flash Player.

All Replies (4)

more options

Firefox is 32 bit and needs to use the 32 bit version of Flash.

more options

UserAgent for the OP is - Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100405 Namoroka/3.6.3 - he might be running a 64-bit 3rd party build.

more options

I am running a 64 bit version of Firefox called Namaroka.

more options

You are correct. I would have thought by now that there would be more software supporting 64 bit OP's but I guess I was mistaken.