This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to view thumbail images in google search results page

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by jlbonnar

more options

When performing a search on Google I am unable to view thumbnails on the main search page. If I click on the placeholder the image will open, I am also able to view thumbnails on the images / videos results page. Firefox version 3.6.13 Running Windows 7, 32 bit professional. Addons: Adblock Plus

                   Flashblock
                    Googlehancer (used to prevent autocomplete.)
                    Web of Trust (WOT)

All addons updated today.

Cleared cache, cleared history, cleared cookies.

Able to view results thumbnails on Bing and other search providers. Tools > Content > Load Images checked, exceptions are cleared, so all sites should be available. Tools > Content > Enable Javascript also checked.

I suspect, though cannot be sure, that something I did to disable the forced autocomplete function in Google searches also disabled the thumbnail view.

When performing a search on Google I am unable to view thumbnails on the main search page. If I click on the placeholder the image will open, I am also able to view thumbnails on the images / videos results page. Firefox version 3.6.13 Running Windows 7, 32 bit professional. Addons: Adblock Plus Flashblock Googlehancer (used to prevent autocomplete.) Web of Trust (WOT) All addons updated today. Cleared cache, cleared history, cleared cookies. Able to view results thumbnails on Bing and other search providers. Tools > Content > Load Images checked, exceptions are cleared, so all sites should be available. Tools > Content > Enable Javascript also checked. I suspect, though cannot be sure, that something I did to disable the forced autocomplete function in Google searches also disabled the thumbnail view.

All Replies (2)

more options

If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


See also http://kb.mozillazine.org/Images_or_animations_do_not_load

more options

Dear Cor-el;

Thank you for your response. Changing to safe mode did not resolve the issue; this does suggest that my problems may not be originating in the addons I have installed.

Jlbonnar