This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox isn't remembering the settings I select in Options; how do I fix this?

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by TonyE

more options

Plug-in settings and settings I choose in Options (for example, not to remember passwords or to remember form information) are reset when I start Firefox. Please help.

Plug-in settings and settings I choose in Options (for example, not to remember passwords or to remember form information) are reset when I start Firefox. Please help.

All Replies (1)

more options

See the How to fix preferences that won't save article, a likely cause as detailed in that article is a locked or corrupt preferences file.