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"Review this Product" on TigerDirect.com works on IE, not in FF

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by mdmart49

mdmart49
mdmart49
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TigerDirect asks customers to rate seller or product. The section of the process where one inputs one's opinions is missing functionality when FF is used. Seller suggested I try IE 'cuz everything was working on their end. Tried it (opening web site using IE) and it worked just like the old days. I don't recall which version of FF worked but am certain at one time it worked.

I am running XP Pro

TigerDirect asks customers to rate seller or product. The section of the process where one inputs one's opinions is missing functionality when FF is used. Seller suggested I try IE 'cuz everything was working on their end. Tried it (opening web site using IE) and it worked just like the old days. I don't recall which version of FF worked but am certain at one time it worked. I am running XP Pro

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

mdmart49
mdmart49 Question owner
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Yes the problem remains in safe mode. Please keep talking slowly and softly....I've no idea what I'm doing here. Thanks!

Mike