This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Search Timeline function doesn't work in Firefox but does in IE

  • 2 replies
  • 17 have this problem
  • 1 view
  • Last reply by drh16

more options

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents."

I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results.

Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks.

Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents." I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results. Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks. Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

Chosen solution

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Thank you cor-el. Your suggestion put me on the wrong path. I discovered the problem had something to do with my Google account settings. Finally after clearing my Google web history the problem resolved. I appreciate the push in the right direction.