This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Firfox only (don`t have this problem in any other apps), when I try to type certain characters, alternate characters appear e.g. `É` instead of `?` or `/` instead of `#`.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

This problem seemed to fix itself for a period of time but now it`s returned. It`s quite frustrating because to type some of the characters that I need, I have to use the Windows character map or go to other apps, type the character that I need, copy it, return to Firefox and paste.

This problem seemed to fix itself for a period of time but now it`s returned. It`s quite frustrating because to type some of the characters that I need, I have to use the Windows character map or go to other apps, type the character that I need, copy it, return to Firefox and paste.

All Replies (1)

more options

See:

It is possible that you are switching the keyboard layout by accident.

  • Make sure that you have the Language bar visible on the Windows Taskbar.
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar.
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar.
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application.
  • The default keys to rotate the layout is a combination (Ctrl+Shift or Alt+Shift) that can easily be used in Firefox to activate a menu item.
  • To avoid an unintentional switch assign a specific key sequence (Alt/Ctrl+Shift+number) to select keyboard layouts and remove the key combination to rotate layouts (Alt+Shift or Ctr+Shift)
  • Vista: Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence