This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AFter installing Firefox yesterday to a Mac Airbook, I cannot get rid of the install icon that is on the desktop - Ejecting doesn't work as it reappears the next time I open Firefox.

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by dynamite

more options

Usually the install icon is ejected and the application lives in the applications folder. Not this time. When I eject the icon from the desktop, the next time I open FF, the install package reappears in a window. ??

Usually the install icon is ejected and the application lives in the applications folder. Not this time. When I eject the icon from the desktop, the next time I open FF, the install package reappears in a window. ??

All Replies (2)

more options

Make sure that Firefox gets installed properly.
Open the DMG file and drag to Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.

more options

One reason why this would happen: the Firefox icon that you see on your Dock actually opens Firefox from the disk image and not from the "Applications" folder.

To verify this, control-click on the Firefox icon in the Dock and then select "Show in Finder". In the Finder window that opens, check the path. Is it your "Applications" folder or is it the path to the install disk image? If it is path to disk image, remove the icon from Dock and then drag the icon from "Applications" folder to the Dock.

Edit: Note to myself - submit answer immediately after typing it :)

Modified by dynamite