This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gmail will only open in Basic HTML (for slow connections) using Firefox 3.6.13 GTB7.1 -- Safari has no problem.

aeb304
aeb304
more options

With an iMac 10.4.11, Intel, using Firefox/3.5.13 GTB7.1, Gmail will only open in HTML Basic (for slow connections). Safari has no problem. This is a recent issue not previously experienced. I have emptied cache and posted question on Gmail. I recently downloaded and installed Google Chrome (after much badgering to do so) only to be told it was not usable on my iMac. However, this problem started before I tried Chrome. This issue occurs without fail with FF -- not at all with Safari.

With an iMac 10.4.11, Intel, using Firefox/3.5.13 GTB7.1, Gmail will only open in HTML Basic (for slow connections). Safari has no problem. This is a recent issue not previously experienced. I have emptied cache and posted question on Gmail. I recently downloaded and installed Google Chrome (after much badgering to do so) only to be told it was not usable on my iMac. However, this problem started before I tried Chrome. This issue occurs without fail with FF -- not at all with Safari.

All Replies (1)

weirdpinkynoise
weirdpinkynoise
more options

Go to Tools and disable Adblock Plus in the ad filters of gmail! Worked for me :)