We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I upgraded to Windows & and now can't find my old bookmarks...how can I retrieve them if Windows install backed up old version?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

atmosvere
atmosvere
more options

I upgraded to Windows & and now can't find my old bookmarks...how can I retrieve them if Windows install backed up old version?

I upgraded to Windows & and now can't find my old bookmarks...how can I retrieve them if Windows install backed up old version?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

From which Windows version did you update?

If you updated from Windows XP then you can find the Firefox profile folder here:

  • XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
  • Vista/Windows 7: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.
See http://kb.mozillazine.org/Show_hidden_files_and_folders