This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open the Firefox shortcut on my desktop it opens to My Start or Adobe Flash Player instead of the internet.

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Svetlana

more options

I am unable to download Mozilla Firefox. When I click on the shortcut on my desktop it opens to My Start or Adobe Flash Player, and not the internet. I have downloaded it many times and the result is always the same.

I am unable to download Mozilla Firefox. When I click on the shortcut on my desktop it opens to My Start or Adobe Flash Player, and not the internet. I have downloaded it many times and the result is always the same.

All Replies (1)

more options

You can be getting a message about outdated Flash upon first install. You can update it here.

"Firefoxy start" is the default homepage of Firefox (http://www.google.com/firefox).

To set your own home page, you can click Tools, Options, General, and set your home page (more details).