This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some Price Comparison Extension keeps popping up...I hit cancel but it pops up every time I open a new tab..How do I get rid of this thing? I don't want it and didn't DL it..

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

It keeps popping up with either "Accept" or "Cancel". I keep hitting cancel but it keeps popping up at every new tab or sometime whenever I go to a new page. Help anyone? I didn't DL it and don't know how to get it to stop.

It keeps popping up with either "Accept" or "Cancel". I keep hitting cancel but it keeps popping up at every new tab or sometime whenever I go to a new page. Help anyone? I didn't DL it and don't know how to get it to stop.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: