This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i get an empty 'downloads' box and no document when i try to download any email attachment.

kerrytgm
kerrytgm
more options

i get an empty 'downloads' box when i click on 'download' to get incoming email attachments -- and people to whom i send email attachments get blanks with some sort of template message when they try to download them.

i get an empty 'downloads' box when i click on 'download' to get incoming email attachments -- and people to whom i send email attachments get blanks with some sort of template message when they try to download them.

All Replies (1)

yanksforever
yanksforever
more options

Go to Options in Firefox...click on options...click on the privacy tab...Check the box that says "Remember downloads history" ....and that should fix it.