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Why does Mozilla Firefox 3.6 crash when I open it?

pircfighter
pircfighter
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When it crashes I get this message in REPORTS AND SOLUTIONS by my computer. What does it mean?

Description Un problème a provoqué l’arrêt de l’interaction de ce programme avec Windows.

Signature du problème Nom d’événement du problème : AppHangB1 Nom de l'application: firefox.exe Version de l'application: 1.9.2.3989 Horodatage de l’application: 4cf9293f Signature de blocage: 1270 Type de blocage: 0 Version du système: 6.0.6002.2.2.0.768.2 Identificateur de paramètres régionaux: 3084 Signature de blocage supplém. 1: 0fcca04ecb187735e0bf32b2e1eb3239 Signature de blocage supplém. 2: b97e Signature de blocage supplém. 3: 188b3a44a3092f8e63adb1c5157fd021 Signature de blocage supplém. 4: 1270 Signature de blocage supplém. 5: 0fcca04ecb187735e0bf32b2e1eb3239 Signature de blocage supplém. 6: b97e Signature de blocage supplém. 7: 188b3a44a3092f8e63adb1c5157fd021

When it crashes I get this message in REPORTS AND SOLUTIONS by my computer. What does it mean? Description Un problème a provoqué l’arrêt de l’interaction de ce programme avec Windows. Signature du problème Nom d’événement du problème : AppHangB1 Nom de l'application: firefox.exe Version de l'application: 1.9.2.3989 Horodatage de l’application: 4cf9293f Signature de blocage: 1270 Type de blocage: 0 Version du système: 6.0.6002.2.2.0.768.2 Identificateur de paramètres régionaux: 3084 Signature de blocage supplém. 1: 0fcca04ecb187735e0bf32b2e1eb3239 Signature de blocage supplém. 2: b97e Signature de blocage supplém. 3: 188b3a44a3092f8e63adb1c5157fd021 Signature de blocage supplém. 4: 1270 Signature de blocage supplém. 5: 0fcca04ecb187735e0bf32b2e1eb3239 Signature de blocage supplém. 6: b97e Signature de blocage supplém. 7: 188b3a44a3092f8e63adb1c5157fd021

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.