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firefox is having problems with "Southwest Airlines website" Please help soon

  • 2 replies
  • 135 have this problem
  • 6 views
  • Last reply by markkitt

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Whenever I go on Southwest Airline website, it does not work. I am having this problem since last month. Please help on this as soon as you can.

Whenever I go on Southwest Airline website, it does not work. I am having this problem since last month. Please help on this as soon as you can.

All Replies (2)

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Other things that need your attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r22
  • Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

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Try the solution in this link: http://support.mozilla.com/en-US/questions/806899

Essentially, this involves removing the CSS stylesheet via View -> Page Style -> No Style. See the link above for screenshots and more detailed directions.