This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to remove firefox after disastrous update

more options

following the recent update i find that pogo games can no longer be played due to a bug, this was reported on pogo front page , then it says go to pogo info page, and of course nothing there. why oh why did firefox give us an udate which hasnt been tested and all its done is ruin peoples browser connection. please tell me how to remove firefox completely as if this is the plan for updates by releasing them and not testing them first then i want no part of firefox, and why no email addy for queries eh, something to hide eh. ie must be rubbing their hands with glee after this abomination of an update, remember, if it aint broke then dont fix it, or pwerhaps you might be bothered in the future to actually test your own updates to see if they work. this is my fifth message and never yet have i received any reply, just shows how not to trust firefox as their is no support at all

following the recent update i find that pogo games can no longer be played due to a bug, this was reported on pogo front page , then it says go to pogo info page, and of course nothing there. why oh why did firefox give us an udate which hasnt been tested and all its done is ruin peoples browser connection. please tell me how to remove firefox completely as if this is the plan for updates by releasing them and not testing them first then i want no part of firefox, and why no email addy for queries eh, something to hide eh. ie must be rubbing their hands with glee after this abomination of an update, remember, if it aint broke then dont fix it, or pwerhaps you might be bothered in the future to actually test your own updates to see if they work. this is my fifth message and never yet have i received any reply, just shows how not to trust firefox as their is no support at all

All Replies (2)

more options

The Mozilla team is working to fix this issue quickly in the next release. In the mean time, you can downgrade to the previous version of Firefox (3.6.13). Please see this article for more help: Pogo.com and other Java pages don't work.

more options

3.6.15 has been released.

You can use Help > Check for Updates to trigger an update to Firefox 3.6.15.